Who can use EBANQ?

The EBANQ account management platform is suitable for any business managing client funds, such as Banks, Electronic Money Institutions (EMI), Payment Institutions (PI), Asset Managers, Trust Companies, Finance Companies, Payroll Companies, Savings & Loans, Credit Unions and other non-bank financial institutions.

Where is the EBANQ system hosted?

We use Frankfurt, Germany as default for our AWS hosted solutions. We can also provide other AWS server locations worldwide if required.

Do you charge annual license fees based on my number of users?

We are not charging any ongoing fees based on your number of users or transactions/activity.

Can EBANQ support payment cards?

Yes, the system includes a debit card funding feature which is provider independent. Please contact us if you require full integration with any specific card program. We can also have the system generate batch load files for uploading to the card management platform of your choice.

Can I develop my own apps around the EBANQ platform?

Yes, you can use our API to connect your own apps with the EBANQ system and to integrate functionalities with external third party platforms. See sample endpoints here.

How about pricing?

Please go to the  DEMO/PRICE page. You will receive demo access and pricing information within seconds.

Can I use EBANQ to offer mobile banking services?

Certainly! EBANQ is the only mobile ready “out of the box” solution in its market segment. The system looks and works great on all devices, including smartphones and tablets. We also offer the option of your own fully customised Mobile Apps for iOS and Android. We customise the apps for you and take care of all app store approvals. Bringing your mobile banking services to the next level has never been easier!

Does the EBANQ system support multiple administrator accounts?

Yes, you can create any number of administrator profiles, including with different permission levels.

Does the EBANQ system support multiple currencies?

Yes, EBANQ is a multi-currency account management platform. You can enable and disable currencies in the admin settings any time. Transactions between accounts in different currencies can be executed using a European Central Bank (ECB) exchange rate feed or a feed of your choice. We can also add any additional currency you might require, including virtual currencies and crypto currencies. An optional cryptocurrency exchange rate fees is also available.

Can EBANQ reports be exported for use with other software applications?

Yes, all system data can be exported for use in external software applications and systems. We also offer an API for integrations with external platforms. See sample endpoints here.

Can EBANQ provide payment clearing services?

No. EBANQ provides online banking software solutions only. However, we can suggest suitable solutions for payment clearing in various currencies, including USD and EUR.

Can the EBANQ interface be customized?

Yes, the system is white-label. You can easily change the colour scheme and icons, and of course upload your own custom logo files. See our product brochure and free demo for complete description of customisation features. You can also find videos describing the process on our YouTube channel.

Can the EBANQ system support multiple languages?

Yes, we offer an optional multi-language module allowing for end-users to access the system in multiple languages in addition to the default English. You can find tutorials about this module on our YouTube Channel.

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