The EBANQ account management platform is suitable for any business managing client funds, such as Banks, Electronic Money Institutions (EMI), Payment Institutions (PI), Asset Managers, Money Service Businesses (MSB),Trust Companies, Finance Companies, Payroll Companies, Savings & Loans, Credit Unions and others on five continents.

We use Frankfurt, Germany as default for our AWS hosted solutions. We can also provide other AWS server locations worldwide if required.

We are not charging any ongoing fees based on your number of users or transactions/activity.

Yes, the system includes a debit card funding feature which is provider independent. Please contact us if you require full integration with any specific card program. We can also have the system generate batch load files for uploading to the card management platform of your choice.

Yes, you can use our API to connect your own apps with the EBANQ system and to integrate functionalities with external third party platforms. See sample endpoints here.

Please go to the DEMO page. You will receive demo access and pricing information within seconds.

Yes, by using the optional Corporate Module you can offer multi-user access with permission management, batch file functionality and other typical corporate features.

EBANQ is not a Crypto Exchange platform as such but we can add any unit of value to the platform as a custom currency, including crypto, your own token, investment units or whatever you might require. We also offer an optional Crypto Banking widget which allows users to Buy and Sell crypto from within EBANQ using traditional payment methods such as Apple Pay, Google Pay, VISA, MC, SWIFT, SEPA, FPS, ACH, Fedwire and many more local and international payment rails. If you are interested in starting your own white-label crypto exchange, please visit our sister company at www.fiatgate.com

Certainly! EBANQ is the only mobile ready “out of the box” solution in its market segment. The system looks and works great on all devices, including smartphones and tablets. We also offer the option of your own fully customized Mobile Apps for iOS and Android. We customize the apps for you and take care of all app store approvals. Bringing your mobile banking services to the next level has never been easier!

Yes, you can create any number of administrator profiles, including with different permission levels.

Yes, EBANQ is a multi-currency account management platform. You can enable and disable currencies in the admin settings any time. Transactions between accounts in different currencies can be executed using a European Central Bank (ECB) exchange rate feed or a feed of your choice. We can also add any additional currency you might require, including virtual currencies and crypto currencies. An optional cryptocurrency exchange rate fees is also available.

No. EBANQ provides online banking software solutions, not financial services. However, we can suggest suitable solutions for payment processing, white-label card issuing, virtual IBANs, Banking as a Service (BaaS), Crypto/Fiat Onramp/Offramp etc.

Yes, the system is white-label. You can easily change the colour scheme and icons, and of course upload your own custom logo files. See our product brochure and free demo for complete description of customisation features. You can also find videos describing the process on our YouTube channel.

Yes, we offer an optional multi-language module allowing for end-users to access the system in multiple languages in addition to the default English. You can find tutorials about this module on our YouTube channel.

Although regulatory agencies will never dictate which software vendor or tech stack you should opt for, they do often want to see that your platform has adequate security measures in place with regards to encryption, backups, disaster recovery, strong customer authentication etc. EBANQ documentation is often successfully used as part of license applications at Tier 1 regulators such as FINMA and the FCA. Examples of relevant features from a regulatory point of view:

A. REP020 reports
B. Strong customer authentication
C. Open API that can connect with AISP and PISP providers
D. Reports for operational resilience requirements
E. DORA ready
F. SLAs effectively meeting the EBA’s guidelines

Standard functionality in EBANQ includes the ability for users to securely upload documents to their profile such as passport, proof of address and any other documents your institution might require for onboarding and ongoing KYC/KYB. We also offer an optional Sumsub integration module which allows for a fully automated and compliant digital onboarding experience. Integrations with other KYC providers can be built using our Open API.

Other questions? Please ask our AI co-worker ALEQ, powered by ChatGPT4.
He knows pretty much all there is to know about EBANQ and you can chat with him 24/7/365.

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